Browse and Choose
We do not have a physical store so browsing is best
done online. If you like a product, simply add it to the shopping cart by
clicking the 'Buy' button. You can also remove unwanted items or update the quantity
of items on the shopping cart screen.
When you've finished, press the 'Check out' button to
proceed to the Submit Order section.
Submit Order
Fill in the details as required on the form and press 'Continue'. The system will
automatically work out and display the delivery charge for your order. Press
'Submit Order' to complete the ordering process and proceed to the payment
section. An Order Confirmation is sent to you via email at this time.
Payment Options
After submitting the order, you can pay for it online using our secure credit
card payment facility, or pay by cheque, money order, direct deposit or Paypal
afterwards. Account and address details can be found in the order confirmation
email. Unpaid orders are purged in 3 weeks.
Delivery
Orders are usually dispatched within 48 hours once payment is received. Most
orders are sent via Australia Posts Eparcel Couriers. Orders will usually
arrive within a week.
If you wish to pick up the order from our office,
please pay by credit card or direct deposit beforehand or pay cash at the time
of pickup.
International orders
For areas outside Australia, orders will be sent via
Australia Post Air Mail. Delivery usually takes 4-10 work days depends where
you are. Cost will depend on the weight of the order.
Orders are dispatched on the same or next business day
once payment is received.
Delivery charges (Australia local) - The system
will advise the delivery charge once you enter your address details.
Delivery
schedule estimates - non express
|
State
|
Area
|
Days
|
|
NSW
|
SYDNEY
|
1-2
|
|
METRO
|
2-3
|
|
COUNTRY
|
2-3
|
|
VIC
|
METRO
|
1-2
|
|
COUNTRY
|
2-3
|
|
QLD
|
METRO
|
1-2
|
|
COUNTRY
|
2-3
|
|
TAS
|
ALL
|
3-4
|
|
SA
|
METRO
|
2-3
|
|
COUNTRY
|
3-4
|
|
WA
|
METRO
|
5-7
|
|
COUNTRY
|
6-8
|
|
N-T
|
ALL
|
5-7
|
Currency -
all prices listed are in Australian Dollars and are GST inclusive.
Online Credit Card Payment - We use ANZ Cardlink secure payment gateway to accept credit card payments.
Details of your credit card are protected by 1024 bit encryption and payments
are processed in real time.
We
accept Mastercard, Visa Card, AMEX and J Card.
Refund Policy -
We do not refund but will gladly exchange within one month of purchase provided
that goods are returned in their original condition. Product faults should be
reported within two weeks of purchase and refund will be processed on return of
the goods. The usual postage and handling charge applies to all replacement
orders
